Terms and Conditions
Any claim relating to and arising out of, the use of, this Site and the materials contained herein is governed by the laws of HKJ.
Use Restrictions
The copyright in all material provided on this Site is held by Jotronix or by the original creator of the material. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Jotronix or the copyright owner. Permission is granted to display, copy, distribute and download the materials on this Site for personal, non-commercial use only, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. This permission terminates automatically if you breach any of these terms or conditions. Upon termination, you must immediately destroy any downloaded and printed materials. You also may not, without Jotronix permission, “mirror” any material contained on this Site on any other server. Any unauthorized use of any material contained on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
Limitation of Liability
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL Jotronix DISTRIBUTION FZE BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR PROFIT, ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE, EVEN IF Jotronix REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF MATERIALS FROM THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR, OR CORRECTION OF EQUIPMENT OR DATA, YOU HEREBY ASSUME ANY COSTS THEREOF.
Our Transmissions
Any material, information, or idea you transmit to or post on this Site by any means will be treated as non-confidential and non-proprietary and may be disseminated or used by Jotronix or its affiliates for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products. Notwithstanding the foregoing, all personal data provided to Jotronix through online access will be handled per Jotronix Online Privacy Practices. You are prohibited from posting or transmitting to or from this Site any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material, or any other material that could give rise to any civil or criminal liability under the law.
Term of Use Revisions
Jotronix may at any time revise these Terms of Use by updating this posting. By using this Site, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then-current Terms of Use to which you are bound.
Terms and Conditions of Purchase
PLEASE READ THIS DOCUMENT CAREFULLY! IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.
This agreement contains the terms and conditions that apply to your purchase from Jotronix, (“www.Jotronix.com”) that will be provided to you (“Customer”) on orders for surveillance systems, low-current systems, consumer electronics, and related products and/or services. By accepting delivery of the goods and/ or and related products and/or services described on that invoice, the Customer agrees to be bound by and accepts these terms and conditions. THESE TERMS AND CONDITIONS APPLY (i) UNLESS THE CUSTOMER HAS SIGNED A SEPARATE PURCHASE AGREEMENT WITH JOTRONIX, IN SUCH CASE, THE SEPARATE AGREEMENT SHALL GOVERN; OR (ii) UNLESS JOTRONIX STANDARD TERMS APPLY TO THE TRANSACTION. This agreement, the policies printed in the applicable Jotronix advertisement, and the policies, terms, and conditions stated on the applicable Jotronix invoice and/or packing slip constitute the entire agreement between the parties relating to the subject matter herein and cannot be modified except by a written agreement signed by both parties. These terms and conditions are subject to change without prior notice at any time, at Jotronix’s sole discretion.
Other Documents
These terms and conditions may NOT be altered, supplemented, or amended by the use of any other document(s), except as otherwise noted. Any attempt to alter, supplement or amend the document or to enter an order for product(s) or services that are subject to additional or altered terms and conditions will be null and void unless otherwise agreed to in advance by a written agreement signed by both Customer and Jotronix.
Governing Law
Transactions between Customer and Jotronix shall be governed by and construed by the laws of the HKJ, without regard to the laws regarding conflicts of law. If any provision of this agreement shall be unlawful, void, or for any reason was unenforceable, then ONLY that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.
Payment Terms; Order, Quotes; Interest
Terms of payment are within Jotronix’s sole discretion, and unless otherwise agreed to by Jotronix, payment must be made and received by Jotronix before Jotronix accepts an order. Payment for the products and services will be made by credit card, C.O.D., wire transfer, or other prearranged payment method unless credit terms have been agreed by Jotronix. Invoices are due and payable within the period noted on the Jotronix invoice, measured from the date of the invoice. Jotronix may invoice parts of an order separately. No Order is binding upon Jotronix until accepted by Jotronix. Any quotation given by Jotronix will be valid for the period state on the quotation, otherwise, all quotations are expired 24 hours from their submission. Customer agrees to pay interest on all past-due sums at the highest rate allowed by law.
Billing and Shipping Addresses
Jotronix reserves the right to verify customer information with the credit card company. Jotronix will only ship an order to the verified billing address stated in the customer’s credit card company file. To have the order shipped to an address other than the billing, the Customer has to contact the credit card company and have the alternate shipping address listed. This policy protects the consumer against credit card fraud. Customers must pay notice that it is the customer’s responsibility to follow the Jotronix credit card policy regarding shipping addresses. By not following these procedures order processing and shipment of orders may be delayed.
All shipments will also be required a signature upon delivery. If there are any problems regarding the direct signature requirement, the customer has to contact the shipping department of Jotronix for special delivery instructions.
Shipping Charges Taxes
Separate charges for shipping and handling will be shown on Jotronix invoice(s). The Customer is responsible for sales and all other taxes associated with the order. If applicable, a separate charge will be shown on the Jotronix invoice.
Title Risk of Loss
In the event of Late or Delayed Shipments title to items being purchased is retained by Jotronix up and until said items are paid for by the purchaser, and at such time title passes to the purchaser. The customer takes on full liability for the safety and validity of the delivery address given to us at the time of purchase. Jotronix will not incur any forwarding costs on shipments. Loss or damage that occurs during shipping by a carrier selected by the Customer is the Customer’s responsibility. Software title shall remain with the applicable licensor(s). The customer will be fully responsible for insurance and insurance costs.
Warranty Disclaimer and Limitation Of Liability
Jotronix explicitly disclaims all expressed or implied warranties, including any implied warranty of merchantability or fitness for a particular purpose.
JOTRONIX SHALL HAVE NO LIABILITY TO ANYONE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR ANY OTHER LIABILITY, INCLUDING LOSS OF BUSINESS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY EXCEPT AS EXPRESSLY PROVIDED HEREIN. JOTRONIX WILL NOT BE LIABLE FOR PRODUCTS OR SERVICES NOT BEING AVAILABLE FOR USE OR FOR LOST OR CORRUPTED DATA OR SOFTWARE. CUSTOMER AGREES THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCTS OR SERVICES, JOTRONIX IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AGGREGATE DOLLAR AMOUNT PAID BY CUSTOMER FOR THE PURCHASE(S) UNDER THIS AGREEMENT.
All merchandise is sold AS-IS. Unless otherwise noted on the invoice Jotronix makes no warranty as to the performance of any merchandise sold. Jotronix is not responsible for system downtime, lost data, etc. Jotronix does not warrant that the functions contained in any product sold will be uninterrupted or error-free, or that defects will be corrected, or that its Web site or the server that makes it available are free of viruses or other harmful components Jotronix does not warrant or make any representations regarding the use or the results of the use of any product purchased in terms of its compatibility, correctness, accuracy, reliability or otherwise. This disclaimer by Jotronix in no way affects the terms of a manufacturer’s warranty if any.
Changes: Pricing, Availability, and Offers
Due to the fast-moving nature of the computing industry, prices, promotions and product availability are subject to change without prior notice Jotronix reserves the right to make changes without notice due to market conditions, manufacturer or supplier product discontinuation, or typographical, photographic, or technical errors in online or print advertising. The product and packaging depicted may differ from the stock available at the time of shipment Jotronix reserves the right to substitute equivalent items. If the Customer has ordered a product that is subject to a price increase Jotronix shall hold the Customer’s order and inform the Customer of the increase.
Return Policies and Procedures
Software, Custom orders, volume licensing program software, products designated as special orders are final and cannot be returned even unopened.
Jotronix cannot accept returns of products once they have been opened. Before opening each product, the Customer shall check the packaging and label(s) carefully to be sure that the Customer received the correct product and version. If the supplier’s original packaging and the seal are still intact, the Customer may return the product to us within 7 days from the date of purchase for an exchange, merchandise credit, or refund (excluding shipping and handling charges), subject to a 20% restocking fee. Return shipping to Jotronix is at the Customer’s own expense.
NO returns of any type will be accepted without a Return Merchandise Authorization “RMA” number obtained from Jotronix. All permissible returns under this Agreement for credit are subject to a 20% restocking fee. All products for return must be received in the Jotronix warehouse within 7 days from the issuance date of the RMA number. RMAs expire in 7 days after they are issued and cannot be extended or re-issued.
Jotronix will ONLY issue an RMA number if it has not yet been more than 7 days from the date the item is received by the Customer.
All Returns must be 100% complete, in original and resalable condition, with all original boxes and packing materials, have original UPCs on the manufacturer boxes, contain all manuals, registration card(s), software, blank warranty cards, cabling, and other accessories and documentation. Jotronix reserves the right to refuse a return on any product that does not meet these requirements.
Replacement items will ONLY be shipped after the item(s) at issue are received and inspected by Jotronix Return Merchandise Department.
The customer shall obtain an RMA number before shipping back the product by any of the available methods described below.
- Send email to info@jotronix.com
- Fill out the RMA form available online by (logging on to your account and clicking on “my account”) on the www.jotronix.com website for an RMA number. Customer shall have the following information on hand when asking for an RMA number: customer name, invoice/order number, Item number and serial number (if applicable), and nature of the problem:
- The customer’s RMA number(s) must appear clearly on the shipping label on the outside of the return shipment. The customer shall not mark the box itself in any other way
- Jotronix is not responsible for lost or stolen packages. All authorized returns must include a shipment tracking number. Credit to an account or issuance of a check may take up to 30 days after an approved return authorization
- The customer is responsible for shipping charges on all returned items.
- Jotronix strongly recommends that the Customer fully insure the return shipment in case it is lost or damaged and use a carrier that can provide it with proof of delivery for Customer’s protection.
- Jotronix reserves the right to refuse a return on any product that does not meet the above requirements.
Restocking Charge
All permissible returns under this Agreement for credit are subject to a non-negotiable 20% restocking fee.
Defective Products
Defective products, other than those listed above as Non-returnable Products, will be accepted for exchange or repair, at Jotronix discretion, if the product is presented to Jotronix within 7 days from the date the package was received by the Customer. The product must be deemed defective by Jotronix technical support department for the Customer to obtain a return authorization. Manufacturer restrictions do apply. Terms of the manufacturer’s warranty apply from day one. All non-defective returns are subject to a 20 percent restocking fee. Shipping charges are not refundable. Jotronix cannot accept unauthorized shipments billed to the recipient.
Indemnification
Customer will indemnify, defend, and hold Jotronix NOT LIABLE from any claims, damages, losses, costs, and actions and expenses from breach of Customer’s contractual agreement with any third party as the result of buyer’s purchase of merchandise from Jotronix.
Interest, Late Charge, Collection Costs, and Related Fees
Customer agrees to pay interest on all past-due sums at the highest rate allowed by law. The customer is responsible for a monthly late charge equal to 25JD or 1.5% of the outstanding balance, whichever is higher. The customer shall be responsible for all collection fees, including reasonable attorney’s fees and costs.
Disclaimer
All trademarks and logos belong to their respective owners, Jotronix is not responsible for any use or misuse of logos or trademarks or contents provided.
Jotronix Deal Alerts
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General Legal Disclaimer
- All Logos, Trademarks, Names, Copyrights, and other rights belong to their respective owners. We are not responsible for any misuse of the trademarks/logos and contents provided.
- All the contents, specifications, images, illustrations, and drawings within this website (“Information”) are provided purely for viewing purposes only. We Jotronix make no representations or warranties therein nor do we accept any responsibility or liability whatsoever about the use of such information.
- Jotronix is not responsible for typographical or photographic errors. Prices and specifications are subject to change without notice.
- Voltage Ratings of products may vary. Please consult your Account Manager before confirming your purchase.
- All weights quoted are approximate and may change after packing.
